Shipping Policy
At Shark Blanket, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers around the world, ensuring the highest levels of responsiveness and service.
Free Shipping Worldwide
We are proud to offer Free Shipping Worldwide on all orders!
Processing Time
We do our best to process and ship all orders as quickly as possible. Most orders are processed within 1-3 business days.
Tracking Your Order
All orders include tracking information, which is typically sent via email within 48 hours after the order has been shipped. You can also track your order using your email and order number on our website.
Customs & Duties
Please note that all shipping charges (or free shipping promotions) do not include customs, duties, or taxes. These are the responsibility of the recipient. We are unable to cover or be responsible for any customs clearance, duties, or fees required for international shipments.
Lost or Stolen Packages
We are not responsible for orders once they have left our warehouse. If you have received a tracking number, it means your order has been shipped and is in transit. If your order does not arrive or is delayed, customers are responsible for contacting the carrier to file a claim.
My Order Hasn't Arrived
If you haven’t received your order within 15 business days, please contact us, and we will issue a full refund.
Delivery Times
While we aim for timely delivery, please understand that these are estimates, not guaranteed delivery dates. Factors such as weather, customs delays, holiday seasons, and logistical issues may affect shipping times.
- US Orders: Typically take 4-10 business days after processing.
- International Orders: Typically take 7-21 business days after processing.
Orders may ship from various international partners, including Poland, China, and Hong Kong.
Shipping Time Estimates by Region
| Location | Estimated Shipping Time |
|---|---|
| United States | 4-10 business days |
| Canada | 14-30 business days |
| Europe | 14-44 business days |
| Australia & New Zealand | 14-30 business days |
| Mexico, Central America, South America | 21-56 business days |
Please note: Local holidays in the shipping origin countries are not considered business days and may cause delays.
Important Information
- Some of our global suppliers do not provide tracking numbers for certain countries, but we do offer a 100% satisfaction guarantee.
- International shipping times are longer, and tracking may not be available for all countries.
Contact Us
For more information about our shipping practices or if you have questions, please contact us by email at Support@sharkblankets.shop or by mail using the details below:
Shark Blanket
Support@sharkblankets.shop
1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801